Course Description

Every three years, crowd controllers and bodyguards are required to undertake refresher training. You should check with the Office of Fair Trading prior to booking your refresher training what units you will be required to undertake.

Entry Requirements

• Students must be over 18 years of age before commencing studies. (It is a licensing requirement)
• Person must not have been convicted of a disqualifying offence in the last 10 years
• Must have previously completed a Certificate II or Certificate III in Security Operations; or hold a Security Providers licence
• Must have sufficient language, literacy and numeracy skills to read and interpret legislative documents, organisational policies and procedures, draft incident reports and communicate in plain English

Assessment

All units of competence will be assessed using a selection of tools:

• Observation
• Case scenarios
• Verbal Questions and Answers
• Written Assessment
• Practical demonstration / Role Play

Course Structure

In order to gain the certificate, 3 units must be completed for this qualification

Code	Title
CPPSEC3101	Manage conflict and security risks using negotiation
CPPSEC3121	Control persons using empty hand techniques
HLTAID014	Provide advanced first aid